{"id":1757,"date":"2009-05-18T17:40:41","date_gmt":"2009-05-18T21:40:41","guid":{"rendered":"http:\/\/blog.local\/?p=1757"},"modified":"2009-05-18T17:40:41","modified_gmt":"2009-05-18T21:40:41","slug":"map-out-the-customer-interaction-process","status":"publish","type":"post","link":"https:\/\/blog.local\/map-out-the-customer-interaction-process\/","title":{"rendered":"Map out the customer interaction process"},"content":{"rendered":"<p>Sit down and think about all the interactions people have with your brand before, during and post your value exchange.<\/p>\n<p>Now at each point &#8211; are you communicating your message as you would like it?<\/p>\n<p>(Let&#8217;s be honest unless you have done this exercise before it isn&#8217;t.)<\/p>\n<p>Now modify in light of the bigger picture.<\/p>\n<p>This simple exercise can completely change how you interact with customers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sit down and think about all the interactions people have with your brand before, during and post your value exchange. Now at each point &#8211; are you communicating your message as you would like it? (Let&#8217;s be honest unless you have done this exercise before it isn&#8217;t.) Now modify in light of the bigger picture. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[23,344,641,747],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/blog.local\/wp-json\/wp\/v2\/posts\/1757"}],"collection":[{"href":"https:\/\/blog.local\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.local\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.local\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.local\/wp-json\/wp\/v2\/comments?post=1757"}],"version-history":[{"count":0,"href":"https:\/\/blog.local\/wp-json\/wp\/v2\/posts\/1757\/revisions"}],"wp:attachment":[{"href":"https:\/\/blog.local\/wp-json\/wp\/v2\/media?parent=1757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.local\/wp-json\/wp\/v2\/categories?post=1757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.local\/wp-json\/wp\/v2\/tags?post=1757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}