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	<title>Comments on: Customers becoming Evangelists</title>
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		<title>By: Marie Young</title>
		<link>http://blog.bwagy.com/customers-becoming-evangelists/comment-page-1/#comment-969</link>
		<dc:creator>Marie Young</dc:creator>
		<pubDate>Thu, 30 Oct 2008 02:17:30 +0000</pubDate>
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		<description>Yes indeed, word of mouth is powerful. Word of mouth, customer service, customer experience they are belong in the same family.

Whether you&#039;re a small business or a corporate no one can afford to ignore the influence of your customers. Sadly &quot;Customer Service&quot;  is often overlooked.  This just means the ones who get it benefit the long run.</description>
		<content:encoded><![CDATA[<p>Yes indeed, word of mouth is powerful. Word of mouth, customer service, customer experience they are belong in the same family.</p>
<p>Whether you&#8217;re a small business or a corporate no one can afford to ignore the influence of your customers. Sadly &#8220;Customer Service&#8221;  is often overlooked.  This just means the ones who get it benefit the long run.</p>
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		<title>By: Francois</title>
		<link>http://blog.bwagy.com/customers-becoming-evangelists/comment-page-1/#comment-967</link>
		<dc:creator>Francois</dc:creator>
		<pubDate>Wed, 29 Oct 2008 22:20:17 +0000</pubDate>
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		<description>25% through referrals is impressive :)

I believe word-of-mouth is one of the most powerful marketing tool a company can leverage. Remember that 1 happy customer will tell 2 friends about your business. However, 1 unhappy customer will tell 10 people he is not satisfied with the level of service provided...

Keep it up!</description>
		<content:encoded><![CDATA[<p>25% through referrals is impressive :)</p>
<p>I believe word-of-mouth is one of the most powerful marketing tool a company can leverage. Remember that 1 happy customer will tell 2 friends about your business. However, 1 unhappy customer will tell 10 people he is not satisfied with the level of service provided&#8230;</p>
<p>Keep it up!</p>
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