Turning Customers into Fans
October 1st, 2008This is on the tip of everyone’s tongue at the moment.
How do you turn your customers into fans?
Fans will rave about you. Tell their friends. Sell your product for you.
There is no perfect mix, but some questions I would be asking myself are:
– Who are the key influencers whom use my product?
– How can i excite them about my product?
– Am i excited about my product? Why?
– Are you the best? or the worst? Either way. Pick a spot at each extreme.
– Am i selling the sizzle? do customers know what the sizzle is?
– Have i provided a platform or catalyst for customers to become fans?
– Have i provided tools for my customers to become fans (blogger kits, graphics, competitions)
– Is my product actually making their life better? am i helping them?