It’s not revolutionary, we all know what a service level agreement is.
But it’s an interesting service we offer at Young & Shand – a defined service level agreement.
It allows us to be agnostic on the tools & tactics to drive results whilst owning the execution.
It’s strategy, ideas & execution.
SLA’s are straight forward, transparent and hugely helpful for your customers. It takes what keeps them up at night away. Imagine a SLA for your car? Never worry about car maintenance (I’m sure someone is doing that). SLA for your groceries? SLA for…